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| Customization: | Available |
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| After-sales Service: | 3 Year |
| Warranty: | 1-3 Years |
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Audited Supplier Audited by an independent third-party inspection agency
| Frame | Alloy 6061 |
| Fork | Rigid fork |
| Tire | 20*1.95 |
| Chain | EPT KMC |
| Gear | SHIMAN0 Tourney 6-speed |
| Brake | Mechanical disc brake |
| Motor | 36V250W, rear-drive motor |
| Speed | 25KM/H |
| Battery | 36V10.4AH |
Q1 .What is your terms of payment?
A:T/T 30% as deposit, and 70% on receipt of copy of bill of loading within 7 days . We'll show you the photos of the products and packages before you pay the balance.
Q2. What is your terms of delivery?
A:FOB, CIF
Q3. What is your sample policy?
A: We can supply the sample. but the customers need to pay the sample cost and the courier cost.
Q4. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q5.Can I have my own customized product?
A:Yes,your customized requirements for color,logo,carton marks,package,ect are welcome.
Q6. Do you test all your goods before delivery?
A: Yes we have 100% test before delivery
Q7. What is your terms of packing?
A:Generally, we pack our goods in 5 layer corrugated cartons. If you have legally registered patent,
We can pack the goods in your branded boxes after getting your authorization letters.
Q8. How about your delivery time?
A: Generally, it will take 45 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q9. What's your MOQ request?
Usually, for an order direct from our factory in China, we request for a normal order by 1X20' container to start. The models and colors can be mixed in this containers. Usually, we request MOQ per model/color: 30pcs.
Q10.What's your warranty for your bicycle?
Q11. Do you accept OEM customer's orders?
Yes, in our factory in China, we can make the bicycle according to customer's specification, color combination and even logo/design, as well as package request, provided the order is by 1X20' container and more. Otherwise, we have to negotiate it.
Q12.What's your bike quality situation?
It is the fact what we manufactured are all in middle/high quality classes even in European market, closing to the A-brand in the world. All the electric bicycles we manufactured is basically according to present European Standard, especially for European market. It may change a little bit, according to standard and regulations in the destination sales countries.
Q13. Will you deliver the right products as I ordered? How can I trust you?
The core culture of our company is based on integrity and honesty. Our company have been audited and approved by TüV/SüD, Germany. Also, we are Made in China Gold Supplier, with good and regular transaction history with different countries .
Q14: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit
2. We respect every customer as our friend and we sincerely do business and make friends with them no matter where they come from.
From all the above information, it should be enough to convince you that we are one of the most reliable ebike manufacturers in China, who make always the high quality electric vehicles.
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